Privacy Policy
Introduction
At EcoEx, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your data.
By using our website and services, you acknowledge that you have read, understood, and agreed to the terms in this Privacy Policy.
Information We Collect
We collect personal information that you voluntarily provide when you interact with our website or use our services, such as when you fill out a contact form or sign up for our newsletter. This information may include your name, email address, phone number, and any other relevant details.
Additionally, we automatically collect non-personal data when you visit our site, such as your IP address, browser type, and information about your device, to help us analyze website usage and improve the user experience.
We also collect geolocation information (specifically, your country) through automated means, such as your IP address, for the purpose of enhancing your experience on our website and improving our services. This geolocation information is used solely to automatically populate the country field in our customer relationship management (CRM) system when you complete the contact form on our website.
Legal Basis for Processing
We process your personal information on the basis of your consent, which you provide when you interact with our website or services. We rely on this consent to respond to your inquiries and provide you with information about our services.
How We Use Your Information
We may use your personal information for the following purposes:
- To respond to your inquiries and provide you with information about our services
- To send you marketing materials or newsletters, if you have opted in
- To improve our website and services by analyzing usage data
- To protect our website and services from security threats or other malicious activities
Sharing Your Information
We will not share, sell, or distribute your personal information to third parties unless required by law or with your explicit consent. However, we may share your information with service providers who assist us in operating our website or providing our services, such as web hosting companies or email service providers. These third parties are required to maintain the confidentiality of your information and use it only for the purposes of providing services to us.
Contact and Communication
By providing your contact information, you agree to the following conditions regarding communication:
- Consent to Contact: You consent to being contacted by EcoEx, its representatives, or affiliates via the communication methods provided, including but not limited to email, phone, or text message.
- Purpose of Communication: EcoEx will use the information provided to respond to your inquiries, provide information about our services, or send marketing materials, if requested.
- Unsubscribe: If you wish to stop receiving communication from EcoEx, you may unsubscribe or opt-out at any time by following the instructions provided in the communication or by contacting us directly.
Data Security
We take reasonable precautions to protect your personal information from unauthorized access, loss, misuse, or alteration. While we strive to keep your data secure, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.
Data Retention
We will only retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or destroy it.
Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data, or to object to or restrict the processing of your data. To exercise any of these rights, please contact us at info@ecoex.co.uk
International Data Transfers
EcoEx is a global company, and your personal information may be accessed or processed from different countries, including the United States and Canada. However, we do not transfer your personal information outside of the country in which you reside. We take appropriate measures to ensure that your personal information is adequately protected in all the countries in which it is processed, including through the use of standard contractual clauses.
Minors
Our website is not intended for use by minors under the age of 18. However, we may have individuals who work for companies that could be of legal working age and may use our website due to them working in the industry we service. We do not knowingly collect personal information from individuals under the age of 18. If you believe that we may have collected personal information from a minor, please contact us at info@ecoex.co.uk
Changes to Our Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our services following any changes constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at info@ecoex.co.uk